We have always strived to perform our tasks to the best of our abilities and always aim for perfection. In coherence with providing the top academic writing services in the country, we do understand that that at times there may be shortcomings. Therefore, it is important for all viewers to familiarise themselves with all of our policies since the usage of any of our services is a direct indication of the customer’s agreement to all of the policies stated here.
- Placing an order(s) with us confirms your agreement to all of our terms and conditions.
- All customers may not reclaim a complete refund on their orders.
- We reserve the right to deduct half the amount of the total money as the charges of our services bar the case where either the work is found to be comprised of more than 30% plagiarised work, or the student receives a failing grade in the paper.
- It is necessary for the student provide hard proof for a refund to be made.
- Refunds may only be applied for before 30 days have passed since the time of delivery. After that no refund will be made.
- After a request for a refund has been made on an order, that order is thoroughly investigated. This process may take up to 30 days.
- The company reserves the right to make a conclusive and unquestionable decision on the refundable amount that students who have already credited the revision and rewrite service before submission of the paper(s).
- Refunds can only be applied for orders having a deadline above 48 hours. Otherwise the refund requests will not be attended to.
You can get in touch with our cordial customer care agents at 0203-034-0568 and speak to them directly; or alternatively you can send us a message on our live chat or at firstname.lastname@example.org